"The technical/cost advantages of SAP became more evident as we investigated all areas of an ERP system…SAP became the obvious choice and was selected along with Caarma."
Director, Financial Information Systems Applications
Case Study III - Software as a Service Provider
The Organization:
Our client is the largest, most financially viable and fastest-growing provider of online business optimization software.
Challenges and Opportunities:
• Legacy systems were not supporting business growth
• Needed a platform to support strong international growth, IPO, and public company controls and reporting
Objectives
• Implement cross-functional best practice processes and reporting
• Provide order administrators and sales representatives with effective pricing support
• Manage service contracts
• Support revenue-recognition
• Leverage SAP® integration tools
• Standardization - SAP Best Practice Standardization
• Usability - Clean system without irrelevant data, reports and configuration
• Accuracy - Validations and controls built in
Why Caarma:
• Breadth and depth across High Tech – Software Industry solutions
• Integrated suite across ERP, CRM and BI drives technical and cost advantage over best in breed vendors
The Benefits:
• Enhanced customer satisfaction due to improved accuracy of data
• Increased efficiency for order administration and logistics
• Seamless revenue recognition process
• Ability to support international market requirements
• Established a technology platform for growth
• Gained faster and more accurate views of financial data for decision support and regulatory reporting
