Case Study III - Enterprise Applications

The Client

The customer is a US-based company engaged in the manufacturing of network-related components.

Executive Summary

The project carried out by Caarma for the customer provided enhancements to an Oracle - based enterprise solution

Business Need

To complete a full life cycle implementation project whose goal was to replace out-dated legacy systems with Oracle 11i Applications Suite including Inventory, Order Management and Shipping Execution modules for over 680 service organizations worldwide.

The Solution

Caarma, as part of its implementation services, helped create the architecture, design/application set-up and mapped the organization’s business processes. The presence of “workflow” in all modules made this the key component to derive the maximum of an Oracle 11i implementation. The Caarma team helped configure the entire set-up and roll-out of the application, and also do the required data migration from legacy to Oracle Applications. Caarma followed the Oracle standard methodology like Fast Forward and Application Implementation Methodology (AIM) to suit the client’s implementation requirements. Caarma also tailored the standard methodologies to meet specific organizational needs. We also followed Oracle Project Management (PJM), a process-based methodology for managing Oracle 11i implementation projects.

Because the client was an existing user of Oracle Applications 10.7 and 11, the Caarma team helped migrate to Oracle Application version 11i. The key focus was on leveraging enhanced functionality of 11i – whether it was core module functionality, workflow, reports or views. As part of the application’s migration services, it also offered customized forms migration (Oracle Forms 4.5-based releases of Oracle Applications 10SC, 10.7, NCA, 11), reports migration, migration of customized workflow, data migration services and migration to Oracle 9i Application Server.

Our customization services helped satisfy the needs not supported by Oracle’s out-of-box functionality. It offers customized application development on Oracle eBusiness Suite, including changing forms (appearance, validation logic and behavior), changing reports or programs (appearance and logic), database customizations (adding read-only schemas and augmenting logic with database triggers), changes to the workflow process, web development around Oracle eBusiness suite using Oracle Forms and Reports, Oracle Portal Server, portal, personalization, content management, integration, email, wireless and Oracle Procurement.

We deliver cost effective 24 x 7-application support, maintenance and database administration performance tuning. We offer support for applications built using Oracle, DB administration, atabase, network and OS tuning, back-up and recovery methodology definition, user and security administration, application administration, general policy and procedure definition, production deployment, documentation and post-production support.

Business Benefits

• Reduced the run-time of the auto accounting routine from several hours to just a few minutes
• Enabled the use of standard Oracle posting routines from accounts payable and accounts receivable
• Enabled the upgrade to Oracle Financials v11 post forms conversion