Practice Areas:

Whether you are considering getting started with our Package Solutions or embarking on full-scale IT projects, Caarma has a dedicated group of solution experts ready to work with you. From feasibility planning to post-implementation support, our domain experts will work with you to get the job done on time and budget.
Our practice areas include:

• Assessment
  
• ERP

Caarma provides fast and flexible implementation of SAP ERP enabling enterprises to attain a higher level of integration, and improve information flow throughout the organization. Caarma offers Planning Services which include assistance in SAP Value Engineering, Technology Architecture, System Landscape Planning, Business Case Development and also System Upgrade Assessments. During implementation, Caarma consultants will help in System Integration, Implementation and Upgrades as per the client’s requirements. Post-implementation, Caarma also offers Support Services which include Applications Management, Business Process Management, Change Management and Training.

Caarma ERP Offerings

• NetWeaver (Business Intelligence (BI), Enterprise Portals (EP), Master Data Management, Exchange Infrastructure, Web Application Server, Mobile Infrastructure)
  
  
• Suppy Chain Management (SCM)
  
  
• Customer Relationship Management (CRM)
  
  
• Strategic Enterprise Management (SEM)
  
  
• Supplier Relationship Management (SRM)
  
  
• Human Capital Management (HCM)

SAP Netweaver

Caarma NetWeaver Practice

Caarma has delivered many complex NetWeaver projects successfully on time and within budgeted costs. A strong team of consultants, with a vast experience, has consistently strengthened the company’s track record. Caarma offers a complete spectrum of NetWeaver related services for customers of all sizes across an array of industries.

Caarma’s NetWeaver Practice is focused on four areas

Caarma NetWeaver Practice: Business Intelligence/ Strategic Enterprise Management Services

Caarma has been actively engaged in delivering BI/ BW solutions with a focus on the following areas:

• Analyzing business needs for data sources, content, presentation, and distribution
• BW for ERP, HR, APO, CRM, SEM and non-SAP systems using the NetWeaver ESA adoption program
• Mapping to appropriate SAP and non-SAP sources
• From one or more ERP instance to a common BW system
• Data Modeling to meet analytical reporting
• Deploying standard business content
• Developing custom cubes
• Data extraction and validation from any source system
• Reporting using BW native tools and other third party tools
• Web based reporting via the WEB server or Portal
• KPI Reporting and Executive Dashboards
• Use of Enterprise portal to publish Analytics SEM-BPS, BCS and CPM
• Post-Implementations, Enhancements and Upgrades (BW versions 1.2, 2.0, 3X and 7)

Caarma CRM Practice

• Recognized leader in SAP CRM space
• Currently involved in delivering world-class solutions using SAP CRM
• Experienced team with prior work experience with Big 5 and Fortune 1000 companies
• Strong R/3 background in Sales and Distribution, Pricing, ATP, and Customer Support areas

CRM Packaged Solutions

Caarma understands the challenges of the Mid Market customers. With our vast experience, and unparalleled domain understanding, we have developed two packaged solutions that are designed specifically to address the needs of our Mid Market customers. These solutions enable our customers to quickly implement world-class CRM solutions within budgeted costs and timelines.

14 Week Customer Interaction Center

• Customer Service
• Helpdesk
• Complaint Management
• Telemarketing
• Lead Management
• Telesales
• Account & Contact
• Activity Management
• Opportunity Management

14 Week Mobile Sales Packaged Solution

• Mobile Sales
• Account & Contact Management
• Activity Management
• Opportunity Management